Shipping policy

Thank you for shopping with us! We are committed to delivering your order as quickly and safely as possible.

Order Processing

• Orders are processed within 1–3 business days after payment is confirmed.

• Orders are not processed or shipped on weekends or public holidays.

• During busy seasons, processing times may be slightly longer.

Shipping Times

Estimated delivery times:

• Domestic Orders: 3–7 business days

Delivery times are estimates and may vary depending on your location, customs processing, weather conditions, or carrier delays.

Shipping Rates

Shipping costs are calculated at checkout based on your location, selected shipping method, and the weight of your order.

We may offer free shipping on qualifying orders during promotional periods.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing a tracking number (if available) so you can monitor your shipment.

Incorrect Shipping Address

Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or lost packages resulting from incorrect or incomplete addresses.

Lost or Damaged Packages

If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.

Delays

While we strive to deliver all orders on time, shipping delays caused by carriers, customs, weather, or other unforeseen circumstances are beyond our control.

Contact Us

If you have any questions about your order or our shipping policy, please contact our customer support team through our Contact Us page or by email. We will be happy to assist you.